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<br />Reference Check - Global Spectrum <br /> <br />Name of Facility - American Royal Complex <br /> <br />Location of Facility - Kansas City, Missouri <br /> <br />Person Interviewed - Rich Noll, Assistant City Manager <br /> <br />/ Type of Facility - Arena and Convention Center <br /> <br />Previous Management - Global Spectrum <br /> <br />Reason for selecting firm - Great team <br /> <br />Length of contract - 3 years with extensions <br /> <br />Satisfaction level- extremely pleased, Global is doing a superb job. <br /> <br />Consideration of contract extension - yes <br /> <br />Contract Structure/Management Fees - Base fee plus incentives <br /> <br />Goals met - yes, exceeded most <br /> <br />Budget info - Goals have been jointly agreed upon, expectations have been met on both <br />sides, and the complex is operating as expected under the direction of Global Spectrum. <br /> <br />Additional comments - <br /> <br />1. Global Spectrum has built an excellent staff for our complex. <br />2. Global has promoted several events and concerts on their own. <br />3. Created themed "Block Parties" to encourage attendance. <br />4. The complex has experience better events do to Global's presence. <br />5. Local staffis hands on with any needed coming from corporate staff. <br />6. Global assisted with the improving the appearance of the complex. <br /> <br />5 <br />