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<br />lJ.l I SMG Food and Bevemge <br /> <br />Staff Training and Evaluations <br />Concessions <br /> <br />Jill; Concession workers will be trained to greet and welcome every guest witha smile and best <br />wishes to enjoy the event they are attending. This simple effort will reflect a positive experience <br />for our guests. <br /> <br />Jill; By training and developing our staff, and recognizing job performance, our employees will exhibit <br />job excellence through their job pride and that satisfaction wili flow to our guests. <br /> <br />Catering and Banquets <br /> <br />Jill; To establish ongoing forums with wait-staff which will build a good relationship with the food <br />and beverage staff. This will enable us to enhance our service and guest relations. <br /> <br />Jill; By training and developing our staff, and recognizing job performance, our employees will re- <br />flectjob excellence through their job pride and satisfaction which will benefit our guests. Our <br />training manual will benefit our wait-staff in proper <br />dining room etiquette and overall customer service. <br /> <br />Jill; Constant supervision and evaluation of our wait-staff <br />will bring forth a new and eXCiting atmosphere to <br />our facility. <br /> <br />Jill; SMG will continuously strive to properly prepare our <br />staff for all events in an effort to raise the profile of <br />the facility and it's staff as the finest in the area. <br /> <br />Jill; The constant supervision of a professional Food and <br />Beverage Director for our staff will reflect upon our <br />everyday presentation of buffet setups, table settings <br />and the final detail ing that has been overlooked in <br />the past. <br /> <br />~ <br /> <br />Clleri., alld Banquet Senice <br />Opetlltiou aDd Trainint Guide <br /> <br />SMG Food aDd Bevetllp Service. <br /> <br />Tab1eorContenu <br /> <br />,..-..",.--.",... .........-...:.._, <br />.eoo....,Illr_ <br />.~-.. <br />. """",,,,,--.. <br />. a.....""""" <br />........- <br />'.~~- <br />.........""""'- <br />....."'_....~.."'~.-.,'"'' .....................-...."",,""..., <br />---"".. ..............,....,...., ..:............... <br />. -~ <br />.ToIo"_ <br />._- <br />'.""""'-"1 <br />1lMo;ooI'_......,..,._......;, <br />. """...-- <br />.-...""""'--. <br />...,........... <br />.- <br /> <br />,..........,............. <br /> <br />_""",011""""'"'''' <br />._- <br />._,_- <br />.- <br />. .......~..........-- <br />~-""""'-"-"-----"'" <br />.--...... <br />._~- <br />._~..... <br />'"'-- <br />. c...-......... <br /> <br />"".......1 <br /> <br />....... ......-..., <br /> <br />Gvg <br /> <br />~<Cl2005SMG <br /> <br />