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PROFESSIONAL SERVICES AGREEMENT <br /> <br />This service agreement between Logan Systems,/nc. ("Logan Systems") and Cabarrus <br />County, North Carolina (the "County") will become effective this 1st day of July, 2004. <br />The respective parties may execute this agreement at different times. <br /> <br />Pursuant to the terms outlined below, Logan Systems agrees to provide professional <br />services to the Cabarrus County Register of Deeds ("ROD") for the management of the <br />permanent land records maintained by the ROD. These services can be broadly separated <br />into two categories: (1) Indexing; and (2) Recording (Imaging). The contract is divided <br />into three sections. The first outlines all general terms common to the services provided <br />to the ROD. The two remaining sections contain specific terms for the services provided <br />and the respective costs of those services. <br /> <br />I. Common Terms <br /> <br /> 1. Term of the Agreement: This contract covers all services provided by Logan <br /> Systems from July 1, 2004 through June 30, 2005. The contract will be <br /> subject to negotiated renewals after the expiration of the primary term. <br /> 2. Services Provided: LSI provides a turnkey service that includes all necessary <br /> hardware, sof[ware, training and support. The services currently being <br /> provided by Logan Systems will continue to be provided. Each of these <br /> services is explained in greater detail in Section II below. <br /> 3. Training: All necessary training for both the ROD's staff and the general <br /> public will be provided by Logan Systems at no additional charge to the <br /> County. The ROD shall determine the necessary amount of training. <br />4. Su~ort: Unlimited support is provided via a toll free number from 8:00AM <br /> through 5:00PM. If the problem or question cannot be adequately answered <br /> over the telephone, then a support representative will visit the ROD's office. <br /> If equipment needs to be repaired or replaced, the target for such replacement <br /> is 24 hours. <br />5. Remote Access Support After Normal Hours: Logan Systems will provide <br /> after hours contacts to facilitate phone support of the web site. This support <br /> will be provided as part of the fees discussed below. If the problem cannot be <br /> solved over the phone, LSI can provide on-site support after hours for an <br /> additional fee. <br />6. Consumable Supplies: The cost of consumable supplies such as paper and <br /> toner are not included in the charges listed below. <br />7. Ownership of Hardware and Software: All hardware and software provided <br /> as part of the indexing and imaging services remains the property of Logan <br /> Systems. <br />8. Year 2000 Com. pliance: Logan Systems warrants that all computer hardware <br /> and software provided by Logan Systems will be year 2000 compliant. <br />9. Changes in Technology: If technology changes require Logan Systems to <br /> change either the operating systems on which its software and hardware <br /> operate, or the type of hardware or media used in the storage of data, Logan <br /> <br />1 <br /> <br /> <br />