AG 2002 01 28 (Regular) - Laserfiche WebLink

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I I I I I I I I I I I I I I I I I I I III. ¥ files must be received on or before Friday at 5:00p.m. in order to be included in the following week's submissions by'CLEAKINGHOUSE to DEPARTMENT. CLA/MANT AGENCY shall, after a debt file has been submitted to CLEARINGHOUSE, advise CLF. ARINGHOUSE of any debtor repayment or protests and instructions to delete or reduce a delinquent debt by submitting a new debt file by close of business on the day the repayment or protest and instructions to delete or reduce a delinquent debt is received. REPRESENTATIONS AND OBLIGATIONS OF CLEARINGHo~JSE CLEARINGHOUSE shall, upon receipt of CLAIMANT AGENCY'S debt file, compile the information and submit the data to the DEPARTMENT on Monday of each week. 'CLEARINGHOUSE shall remit to the cLAIMANT AGENCY funds received from DEPARTMENT within a reasonable time from the date of receipt from DEPARTMENT. Thereafter, CT?ARINGHOUSE shall pro¥ide the CLAIMANT AGENCY an accounting of funds collected which will include the name of the debtor, the debtor's social security number, and the amount of the debt setoff as shown on the attached "File Layout for Submission of Debts from CLAIMANT AGENCY to CT.F. ARINGHOUSE." CLEARINGHOUSE will provide CLAIMANT AGENCY an'entity version of the application software System, which will allow cLAIMANT AGENCY to do its own in-house data entry for transfer to CLEARINGHOUSE. CLEARINGHOUSE will provide free upgrades of the application software periodically, as needed. The entity version of the application system will provide both a comprehensive online help system and a written Installation/Set-up user's guide. A Pentium class computer with Windows 95 or above is required by CLAIMANT AGENCY using the application software system. ' CLEARINGHOUSE will provide a licensed copy of PKWARE'S PKZIP to CLAIMANT AGENCY. This. software provides for compression and encryption for the security of the data to be sent to CLEARINGHOUSE. CLFJARINGHOUSE will also compress and encrypt the data using PKZIP before returning the data to CLAIMANT AGENCY. CLEARINGHOUSE will provide a toll free telephone number for use by CLAIMANT AGENCY to receive technical support and provide information on the use of software applications and the processing Of debts for submission to DEPARTMENT. Technical support and information shall be available from 8:00 a.m. until 5:00 p.m. EST, Monday through Friday, excluding holidays. Voice mail and e-mail access shall also be provided as a part of the support/information response system. CLEARINGHOUSE will provide, at no cost to CLAIMANT AGENCY, technical support to CLAIMANT AGENCY, including site visits when advisable or appropriate. CLEARINGHOUSE will provide a first-level of support by telephone to _~_~ Addendum A - 3