AG 2002 04 15 (Regular) - Laserfiche WebLink

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Cabarrus Arena and Events. Center - Concord, NC 3/27/02 2.3 Installation Following the execution of an agreement, Ticketmaster shall install the hardware and provide Principal with access to the software to facilitate ticket sales at the Principal's ticket office. 2.4 Data Circuits Principal, at its cost, will maintain all telephone line connections between its facility and Ticketmaster's central computer facility. Ail monthly telephone line costs with respect to the operation of the Ticketmaster System between the central computer facility and Principal shall be borne solely by principal. 2.5 Training · Ticketmaster, at its cost, will provide system training to facility ticket office staff on the proper operation of the Ticketmaster System for ticket sales made ~irough the facility. Ticketmaster agrees to provide additional training to employees of Principal to the extent such training is necessary as a consequence of changes in, or a modification of, the hardware or software or in Ticketmaster's method of operation. 2.6 Maintenance Ticketmaster, at its cost, will provide ordinary and routine maintenance and repair of the Ticketmaster System at the facility at no additional cost to principal, provided that such maintenance or repair is not necessaited by the negligence of Principal, its employees, agents, or representatives. 3.0 Distribution Network Ticketmaster's distribution network consists of our ticket centers, charge-bY-phone service, and online internet service. Ticket buyers can pick up tickets while out shopping, call from the comfort of their home or visit the Ticketmaster web site on their personal computer. 3.1 Ticketmaster Online The #2 e-tailor on the internet, ticketmaster.corn accounts for over 30% of all Ticketmaster sales, receives over 150 million pageviews and handles nearly 1,000,000 transactions per month. In addition to providing dynamic content and convenient, real time ticket purchasing for over 100,000 events a year, ticketmaster.com also provides local promotional opportunities and venue information to increase client sales and enhance the consumer experience. 3.2 Ticket Centers Ticketmaster enjoys the industry's most extensive retail presence, offering a network of more than 3,400 Ticket Center locations in high-profile music, grocery, drug and department stores. Our rigorous retail selection process ensures far-reaching demographics for virtually any geographical area, extending Ticketmaster convenience into local communities by providing a local in'person ticket buying option for customers. We have over 190 Ticket Centers throughout the Carolinas and Georgia that would have the ability to sell tickets to Cabarrus Arena and Events Center events. Current expansion will take place in April 2002 bringing another thirty locations to the Carolina Ticket All Material contained herein is subject to the Terms and Conditions set forth on the cover page 2 ticketmaster