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o <br /> <br />o <br /> <br />Receiving an Order <br />When an order is received, it should be checked carefully to ensure <br />that it agrees with the delivery ticket, and that it is in good <br />condition. Should there be a problem with the order, contact the <br />Purchasing Department for further information. <br /> <br />Signing for Receipt of Orders <br />Before signing a delivery ticket, the quantity and condition of the <br />delivered item(s) should be checked carefully. If the item is boxed <br />or crated so that it cannot be checked, indicate on the delivery ticket <br />"Item Not Checked". If damage is apparent, indicate "Damaged" <br />on the delivery ticket, obtain the delivery person's signature <br />affirming obvious damage, and advise the Purchasing Agent. The <br />Purchasing Agent will make claim for all damages. <br /> <br />Late Orders <br />Once the Purchasing Department has issued a Purchase Order, no <br />follow-up work is done unless the ordering department reports a <br />problem to the Purchasing Agent. <br /> <br />Returned Orders <br />Most firms require that they be contacted for permission and <br />instructions before an order can be returned. Frequently, there is a <br />restocking fee charged for returned goods. All returns should be <br />brought to the Purchasing Agent's attention. <br /> <br />Partial Shipments <br />Partial Shipments are those whereby only part of an order is <br />delivered. <br /> <br />10. <br /> <br />Change Orders <br />Change orders should be issued in writing by the Purchasing Agent <br />upon notification by the requisitioner. <br /> <br />Cancellation of Orders <br />All orders should be canceled in writing by the Purchasing Agent <br />upon notification by the requisitioner. <br /> <br /> <br />