AG 1998 02 16 - Laserfiche WebLink

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The existing cable system will continue to operate and serve customers throughout the rebuild construction assuring continuous cable service throughout the County. Customers in active construction areas may experience some minor interruptions generated from signal path routing changes, reconfiguration of powering, or fiber-optic construction. In order to minimize the impact on customers, these interruptions, if any, will be planned and executed, whenever possible, between the hours of 1:00 a.m. and 5:00 a.m. Construction areas will include approximately 500 - 1,000 passings. Once construction is completed in a specific service area, customers will be transferred from the existing cable system to the rebuilt system between the hours of 7:00 a.m. and 5:00 p.m., whenever possible. This transfer will result in a service interruption during this time frame. Subscribers affected by each passing will be notified one to three days prior to this interruption. Construction personnel will remain in the area until 7:00 p.m., at a minimum, to assure that the system is operating and that all customers are receiving service. Property damage or disturbance shall be minimal. Any property disturbed will be restored following the completion of construction in a given area. On-site supervision and inspection of all work will be made on a daily basis. Should any property damage be identified that is not being restored through normal procedures, it will be reported to the site supervisor for immediate attention and the property will be restored to the owner's satisfaction as quickly as possible. E. County Construction Notification. Franchisee shall provide the County with a detailed construction plan, within thirty (30) days of initiating construction and phases of construction work. The County shall designate the County Manager of the County of Cabarrus to receive notification. F. Consumer Compatibility. Franchisee shall comply with FCC consumer compatibility rules and guidelines and will use reasonable efforts to provide subscriber friendly technology. The basic tier of service shall be offered in a format compatible with FCC regulations. XI. SYSTEM SERVICES AFTER REBUILD A. Initial Residential Subscriber Services. During the rebuild period, Franchisee shall initially provide the programming as provided in the Channel lineup included in Appendix A. B. Rebuilt System. After Franchisee completes converting subscribers to the rebuilt system, Franchisee shall maintain the mix, quality, and level of programming provided at the time of conversion to the rebuilt system. Upon completion of the rebuild as described herein, the system will be capable of delivering up to 77 programming channels.