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I I Page 2 of 6 I (b) DSS will be for in-home aides to satisfy necdssary training responsible requirements in regards to level of care providing and also fo: on-going supervision. I (c) DSS shall also meet these additional requirements. I 1) Procedures for collecting Program Income. Z) Current job descriptions for each staff member involved in the service. 3) Develop procedures for written evaluation of the service by I participants (at least annually). Survey participants and maintain evaluation for purchaser's review. 4) Training plan for all staff involved with service. I 5) Grievance procedures for all participants. 6) Written policy for termination of service 7) Written policy for reporting changes in participants condition. i 8) Written plan for how the agency will provide general and se:vice, specific information and procedures for referral. 9) Written plan and doctLmentation of outreach activities. I (d) DSS is required to provide the following reports to the Purchaser by the designated date of each month: I 1) Completed HIS Client Registration Forms. 2) Completed requests for reimbursement. a) Requests for reimbursement shall consist of a s%um~ary sheet i prepared by DSS. Back-up documentation will be maintained at DSS which consists of a signed statement by worker and participant and/or guardian, unpaid caregiver which state hours and duties of service. Cabarrus County Time Records are not I sufficient. 3) Completed MIS Units of Service Report. I 6. ~opulation To Be Served: Any resident of Cabarrus County who: (a) is 60 years of age and older I (b) is unable to out tasks essential to the activities of daily carry living and/or instrumental activities of daily living, who ]lave no responsible person available to perform these tasks and who need the I service in order to remain at hot~. 7. DSS agrees to meet with Purchaser one time per quarter (or more frequently i {f requested) to evaluate In-Home Aide Service program operation and quality ~ of service. In addition an annual audit will be conducted to monitor compliance of service 'standards. Meetings shall be scheduled at the convenience of the Purchaser and DSS. ~ 8. All referrals for the direct service provision shall be referred to DSS. % Each case viii be evaluated by DSS and referred appropriately to the ~1 Program.