AG 2018 11 19 - Laserfiche WebLink

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Suspension and termination of Service Purpose: to establish a policy and procedure whereby the richt to use service may be suspended or terminated due to no shows, inappropriate, seriously disruptive or illegal behavior. Applies to: All CCTS Passengers A passenger's right to use CCTS service will be suspended or terminated as follows: 1. When the passenger's behavior is seriously disruptive or inappropriate. 2. When a passenger does not show up for reserved rides or cancels service with less than one hour's notice three or more times in a 90 day period. Inappropriate or Seriously Disruptive Behavior Prohibited on CCTS Vehicles The behavior of passengers on vehicles is important. Transportation will be suspended or terminated for passengers who are disrupted, abusive or who pose a threat or danger to themselves, to other passengers, or to the driver as further explained below: • Smoking, including e-cigarettes/vaping, use of any tobacco products, or eating or drinking while onboard. • Profanity — this means no profanity/vulgar speech among passengers or when addressing the driver. • Playing radios, cassette or disc players, or other such sound devices without earphones or in a way that disturbs other passengers or the driver. • Getting out of a seat or unbuckling the seatbelt while the vehicle is in motion. • Leaving the vehicle while it is parked to pick-up or drop-off another passenger. • Disturbing the driver while he/she is driving. • Disturbing other passengers. • Refusing to exit the vehicle. • Making or placing false trips; especially where Medicaid trips are concerned. • Writing bad checks. • Violent behavior. • Physical contact or verbally threatening the driver or other passengers. • Engaging in conduct or activity that is a danger to the passenger, other passengers, or the driver. • Riding while under the influence of alcohol or illegal drugs. • Damaging or destroying vehicle equipment. • Carrying weapons, explosives, flammable liquids, acids or other hazardous materials or items. • Other illegal behavior/incidents will be reviewed on a case by case basis. Page 138